LEGAL DISCLAIMER
Important notices regarding the scope of information, wellness products, and liability limitations for Yakou Store and ioliv.in.
Effective Date: January 1, 2024
Medical Emergency & Professional Clinical Advice
This Platform does not provide emergency medical treatment. If you are experiencing a life-threatening health emergency, acute trauma, or critical symptoms, immediately call your local emergency service (such as 112 / 108 in India, 999 in the UK, or 911 in the USA) or visit the nearest emergency medical facility.
1. Scope & Applicability
This Legal Disclaimer applies to all visitors, buyers, and users of the websites and platforms owned and operated by IOLIV Tech Solutions Private Limited (CIN: U62012WB2023PTC261219, West Bengal, India) and distributed globally by SIDLINK GROUP LTD (England, United Kingdom), including medicareliv.com and yakou-store (collectively, the "Websites").
By accessing or using the Websites, you expressly agree to the terms, conditions, and exclusions set forth in this Disclaimer. If you do not agree, you must immediately cease all access to the Websites.
2. Nature of Yakou Herbal Products
Yakou Pain Relief Transdermal Patches are formulated with traditional Tibetan botanical herbs for topical, external wellness support and localized comforting sensation.
- These products are non-prescription herbal wellness items and are not intended to diagnose, cure, mitigate, treat, or prevent any organic disease or clinical disorder.
- Individual results and skin tolerance may vary depending on physiological traits, skin sensitivity, and proper application as outlined in the User Guide.
- Always read packaging instructions and conduct a small patch test prior to full application. If skin redness or irritation develops, discontinue use and consult a physician.
3. Platform Role & Telehealth Facilitation
The Platform facilitates technology connections between users, independent medical practitioners, diagnostic labs, and retail herbal distributors. The Platform operator:
- Is independent from third-party healthcare professionals and does not engage in the direct practice of medicine.
- Is not liable for clinical opinions, treatment advice, or prescriptions provided by independent doctors consulted via telemedicine tools.
- Does not create a doctor-patient relationship through the mere browsing of text or video content on this Platform.
4. Intellectual Property Rights
The Websites and their entire contents, including but not limited to brand identifiers ("Yakou", "Tibetan Herbs", "IOLIV", "ioliv.in"), logos, graphic artwork, video demonstrations, copy, audio, and code, are the sole and exclusive intellectual property of IOLIV Tech Solutions Pvt Ltd and SIDLINK GROUP LTD. No right, title, or interest in any materials is transferred to you.
5. External Hyperlinks & Third-Party References
The Websites may provide hyperlinks to external third-party portals (such as WhatsApp, payment gateways, or health articles) for convenience. We do not control, sponsor, endorse, or verify the accuracy of third-party platforms. Visiting third-party sites is performed entirely at your own risk.
6. "As Is" Operation & Exclusion of Warranties
The Websites and all materials therein are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free from harmful viruses.
7. Limitation of Liability
Under no circumstances shall IOLIV Tech Solutions Pvt Ltd, SIDLINK GROUP LTD, or their respective directors, officers, distributors, or affiliates be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from your use of, or inability to use, the Websites or products purchased thereon.
8. Global Distributor & Corporate Contacts
For inquiries, formal notifications, or compliance feedback:
